Privacy Policy

Last updated:

1. Data Controller

The data controller responsible for your personal data is:

Qualityeaoutstan
Axel Towers, Axeltorv 2, 1609 København, Denmark
Email: response@qualityeaoutstan.world
Website: https://qualityeaoutstan.world

2. What Personal Data We Collect

We collect and process the following categories of personal data:

  • Identity data: Full name as provided in our order form.
  • Contact data: Email address and, if voluntarily provided, phone number.
  • Communication data: Messages or inquiries submitted through our contact or order forms.
  • Technical data: IP address, browser type and version, operating system, referring URL, pages visited, time and date of visits, and time spent on pages. This data is collected only if you have consented to analytics cookies.
  • Cookie data: Preferences related to cookie consent, stored locally on your device.

3. How We Collect Your Data

We collect personal data through the following methods:

  • Directly from you when you fill in the order form on our website.
  • Automatically through cookies and similar technologies when you browse our website (subject to your cookie preferences).
  • Through correspondence when you contact us by email.

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and on the following legal bases under the General Data Protection Regulation (GDPR):

Purpose Legal Basis (GDPR Article 6)
Processing and fulfilling your order Performance of a contract (Art. 6(1)(b))
Responding to your inquiries Legitimate interest (Art. 6(1)(f))
Sending order confirmations and updates Performance of a contract (Art. 6(1)(b))
Website analytics and improvement Consent (Art. 6(1)(a))
Marketing communications Consent (Art. 6(1)(a))
Compliance with legal obligations Legal obligation (Art. 6(1)(c))

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Order data: Retained for up to 5 years after the last transaction for legal compliance (accounting, tax, and consumer protection requirements under Danish law).
  • Communication data: Retained for up to 2 years after the last communication to ensure continuity of support.
  • Analytics data: Retained for up to 26 months from the date of collection.
  • Cookie consent preferences: Stored locally on your device and retained until you clear your browser data or update your preferences.

After the retention period expires, personal data is securely deleted or anonymized.

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your data with the following categories of recipients, solely for the purposes described in this policy:

  • Service providers: Hosting providers, email service providers, and payment processors who assist us in operating our website and fulfilling orders. These providers are bound by data processing agreements.
  • Legal authorities: If required by applicable law, regulation, or legal process.

All third-party service providers are required to process your data in accordance with GDPR and are prohibited from using your personal data for their own purposes.

7. International Data Transfers

Your personal data is primarily stored and processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or adequacy decisions.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access (Art. 15): You have the right to request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16): You have the right to request correction of inaccurate or incomplete personal data.
  • Right to erasure (Art. 17): You have the right to request deletion of your personal data, subject to legal retention requirements.
  • Right to restriction of processing (Art. 18): You have the right to request restriction of processing in certain circumstances.
  • Right to data portability (Art. 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to object (Art. 21): You have the right to object to the processing of your personal data based on legitimate interests.
  • Right to withdraw consent (Art. 7(3)): Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at response@qualityeaoutstan.world. We will respond to your request within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

  • Use of HTTPS encryption for all data transmitted between your browser and our servers.
  • Access controls limiting who can view or process personal data within our organization.
  • Regular security assessments and updates to our systems and procedures.
  • Secure data storage with encryption at rest where applicable.

10. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please refer to our Cookie Policy.

11. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any material changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

13. Right to Lodge a Complaint

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby, Denmark
Phone: +45 33 19 32 00
Website: https://www.datatilsynet.dk

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

Qualityeaoutstan
Axel Towers, Axeltorv 2, 1609 København, Denmark
Email: response@qualityeaoutstan.world